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CERVO Mountain Resort

Name: CERVO Mountain Resort
Address: Riedweg 156, 3920 Zermatt, Switzerland, Zermatt, Switzerland
Rating: 4.47

Riedweg 156, 3920 Zermatt, Switzerland

CERVO Mountain Resort has a SENTEEZ rating of 4.47 out of 5 based on 238 reviews from the last 12 months (July 2025–June 2026).

Note: SENTEEZ Score is based on sentiment analysis of guest reviews and does not represent the hotel's official star rating.

4.47/ 5

(238 Reviews)

Last updated: 16-Sep-2026

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SENTEEZ Score

4.47 / 5.0

Total Reviews

238

Positive Reviews

87%

Feedback Sources

4 Platforms

Google Reviews75% (179)

Booking.com14% (33)

TripAdvisor10% (23)

Hotels.com1% (3)

Overall Score (1-5)

Based on sentiment analysis across 238 reviews from the last 12 months (July 2025–June 2026).

11%

180

76%

CERVO Mountain Resort In-Depth Aspect Analysis

Aspect-based sentiment splits calculated across key hotel guest touchpoints.

Front Desk & Staff

130 reviews94% Positive

Food & Beverage

117 reviews86% Positive

Location & Access

113 reviews91% Positive

Room Quality

94 reviews91% Positive

Amenities & Facilities

80 reviews96% Positive

Breakfast Quality

57 reviews91% Positive

Value for Money

22 reviews41% Positive

Service Recovery

11 reviews18% Positive

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Disclaimer

All insights and ratings are extracted from guest reviews to provide an unbiased perspective on guest experience. The opinions expressed herein are those of guests and do not necessarily reflect the views of senteez.com. We aim to empower guests as well as hotels with valuable insights to make informed decisions.