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Grand Hotel Zermatterhof

Name: Grand Hotel Zermatterhof
Address: Bahnhofstrasse 55, 3920 Zermatt, Switzerland, Zermatt, Switzerland
Rating: 4.29

Bahnhofstrasse 55, 3920 Zermatt, Switzerland

Grand Hotel Zermatterhof has a SENTEEZ rating of 4.29 out of 5 based on 214 reviews from the last 12 months (July 2025–June 2026).

Note: SENTEEZ Score is based on sentiment analysis of guest reviews and does not represent the hotel's official star rating.

4.29/ 5

(214 Reviews)

Last updated: 01-Oct-2026

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SENTEEZ Score

4.29 / 5.0

Total Reviews

214

Positive Reviews

76%

Feedback Sources

4 Platforms

Google Reviews38% (82)

TripAdvisor30% (64)

Booking.com20% (42)

Hotels.com12% (26)

Overall Score (1-5)

Based on sentiment analysis across 214 reviews from the last 12 months (July 2025–June 2026).

14%

144

67%

Grand Hotel Zermatterhof In-Depth Aspect Analysis

Aspect-based sentiment splits calculated across key hotel guest touchpoints.

Front Desk & Staff

135 reviews90% Positive

Location & Access

78 reviews90% Positive

Room Quality

75 reviews95% Positive

Food & Beverage

61 reviews77% Positive

Breakfast Quality

54 reviews98% Positive

Amenities & Facilities

50 reviews92% Positive

Value for Money

11 reviews45% Positive

Bed Comfort

10 reviews90% Positive

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Disclaimer

All insights and ratings are extracted from guest reviews to provide an unbiased perspective on guest experience. The opinions expressed herein are those of guests and do not necessarily reflect the views of senteez.com. We aim to empower guests as well as hotels with valuable insights to make informed decisions.