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Hotel Sarazena

Hotel Sarazena

Bahnhofplatz 14, 3920 Zermatt, Switzerland

Hotel Sarazena has a SENTEEZ rating of 4.7 out of 5 based on 158 reviews from the last 12 months (July 2025–June 2026).

Note: SENTEEZ Score is based on sentiment analysis of guest reviews and does not represent the hotel's official star rating.
4.7/ 5
(158 Reviews)
Last updated: 25-Sep-2026
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SENTEEZ Score
4.7 / 5.0
Total Reviews
158
Positive Reviews
93%
Feedback Sources
4

Overall Score (1-5)

Based on sentiment analysis across 158 reviews from the last 12 months (July 2025–June 2026).

2
1%
2
1%
7
4%
20
13%
127
80%

Hotel Sarazena In-Depth Aspect Analysis

Aspect-based sentiment splits calculated across key hotel guest touchpoints.

1

Location & Access

122 reviews97% Positive
2

Room Quality

103 reviews95% Positive
3

Front Desk & Staff

91 reviews96% Positive
4

Breakfast Quality

64 reviews97% Positive
5

Noise Levels

28 reviews93% Positive
6

Bed Comfort

17 reviews100% Positive
7

Bathroom Facilities

16 reviews94% Positive
8

Value for Money

14 reviews86% Positive

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Disclaimer

All insights and ratings are extracted from guest reviews to provide an unbiased perspective on guest experience. The opinions expressed herein are those of guests and do not necessarily reflect the views of senteez.com. We aim to empower guests as well as hotels with valuable insights to make informed decisions.

Evaluation Period

We analyze reviews from the trailing 12 months, refreshed quarterly, to reflect current guest experience rather than historical performance.