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Mont Cervin Palace

Name: Mont Cervin Palace
Address: Bahnhofstrasse 31, 3920 Zermatt, Switzerland, Zermatt, Switzerland
Rating: 4.52

Bahnhofstrasse 31, 3920 Zermatt, Switzerland

Mont Cervin Palace has a SENTEEZ rating of 4.52 out of 5 based on 158 reviews from the last 12 months (July 2025–June 2026).

Note: SENTEEZ Score is based on sentiment analysis of guest reviews and does not represent the hotel's official star rating.

4.52/ 5

(158 Reviews)

Last updated: 01-Oct-2026

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SENTEEZ Score

4.52 / 5.0

Total Reviews

158

Positive Reviews

83%

Feedback Sources

4 Platforms

Google Reviews47% (74)

TripAdvisor34% (53)

Hotels.com11% (18)

Booking.com8% (13)

Overall Score (1-5)

Based on sentiment analysis across 158 reviews from the last 12 months (July 2025–June 2026).

12%

122

77%

Mont Cervin Palace In-Depth Aspect Analysis

Aspect-based sentiment splits calculated across key hotel guest touchpoints.

Front Desk & Staff

99 reviews93% Positive

Location & Access

72 reviews89% Positive

Food & Beverage

46 reviews96% Positive

Room Quality

43 reviews88% Positive

Amenities & Facilities

43 reviews91% Positive

Breakfast Quality

33 reviews94% Positive

Housekeeping & Cleanliness

10 reviews80% Positive

Service Recovery

10 reviews40% Positive

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Disclaimer

All insights and ratings are extracted from guest reviews to provide an unbiased perspective on guest experience. The opinions expressed herein are those of guests and do not necessarily reflect the views of senteez.com. We aim to empower guests as well as hotels with valuable insights to make informed decisions.