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Hotel des Alpes

Hotel des Alpes

Rathausquai 5, 6004 Luzern, Switzerland

Hotel des Alpes has a SENTEEZ rating of 4.28 out of 5 based on 845 reviews from the last 12 months (July 2025–June 2026).

Note: SENTEEZ Score is based on sentiment analysis of guest reviews and does not represent the hotel's official star rating.
4.28/ 5
(845 Reviews)
Last updated: 20-Sep-2026
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SENTEEZ Score
4.28 / 5.0
Total Reviews
845
Positive Reviews
81%
Feedback Sources
4

Overall Score (1-5)

Based on sentiment analysis across 845 reviews from the last 12 months (July 2025–June 2026).

23
3%
56
7%
83
10%
180
21%
503
60%

Hotel des Alpes In-Depth Aspect Analysis

Aspect-based sentiment splits calculated across key hotel guest touchpoints.

1

Location & Access

689 reviews83% Positive
2

Front Desk & Staff

441 reviews87% Positive
3

Room Quality

408 reviews84% Positive
4

Food & Beverage

227 reviews84% Positive
5

Breakfast Quality

206 reviews83% Positive
6

Bed Comfort

92 reviews86% Positive
7

Value for Money

92 reviews68% Positive
8

Maintenance & Upkeep

88 reviews43% Positive

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Disclaimer

All insights and ratings are extracted from guest reviews to provide an unbiased perspective on guest experience. The opinions expressed herein are those of guests and do not necessarily reflect the views of senteez.com. We aim to empower guests as well as hotels with valuable insights to make informed decisions.

Evaluation Period

We analyze reviews from the trailing 12 months, refreshed quarterly, to reflect current guest experience rather than historical performance.