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Hotel des Balances

Name: Hotel des Balances
Address: Weinmarkt, 6004 Luzern, Switzerland, Lucerne, Switzerland
Rating: 4.46

Weinmarkt, 6004 Luzern, Switzerland

Hotel des Balances has a SENTEEZ rating of 4.46 out of 5 based on 644 reviews from the last 12 months (July 2025–June 2026).

Note: SENTEEZ Score is based on sentiment analysis of guest reviews and does not represent the hotel's official star rating.

4.46/ 5

(644 Reviews)

Last updated: 18-Sep-2026

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SENTEEZ Score

4.46 / 5.0

Total Reviews

644

Positive Reviews

87%

Feedback Sources

4 Platforms

Booking.com42% (272)

TripAdvisor28% (180)

Google Reviews21% (135)

Hotels.com9% (57)

Overall Score (1-5)

Based on sentiment analysis across 644 reviews from the last 12 months (July 2025–June 2026).

118

18%

441

68%

Hotel des Balances In-Depth Aspect Analysis

Aspect-based sentiment splits calculated across key hotel guest touchpoints.

Location & Access

467 reviews91% Positive

Front Desk & Staff

359 reviews88% Positive

Room Quality

358 reviews87% Positive

Food & Beverage

214 reviews93% Positive

Breakfast Quality

99 reviews88% Positive

Bed Comfort

63 reviews83% Positive

Value for Money

57 reviews51% Positive

Noise Levels

50 reviews68% Positive

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Disclaimer

All insights and ratings are extracted from guest reviews to provide an unbiased perspective on guest experience. The opinions expressed herein are those of guests and do not necessarily reflect the views of senteez.com. We aim to empower guests as well as hotels with valuable insights to make informed decisions.

Evaluation Period

We analyze reviews from the trailing 12 months, refreshed quarterly, to reflect current guest experience rather than historical performance.