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Grand Hotel Europe

Grand Hotel Europe

Haldenstrasse 59, 6006 Luzern, Switzerland

Grand Hotel Europe has a SENTEEZ rating of 3.67 out of 5 based on 190 reviews from the last 12 months (July 2025–June 2026).

Note: SENTEEZ Score is based on sentiment analysis of guest reviews and does not represent the hotel's official star rating.
3.67/ 5
(190 Reviews)
Last updated: 07-Oct-2026
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SENTEEZ Score
3.67 / 5.0
Total Reviews
190
Positive Reviews
62%
Feedback Sources
4

Overall Score (1-5)

Based on sentiment analysis across 190 reviews from the last 12 months (July 2025–June 2026).

16
8%
26
14%
31
16%
49
26%
68
36%

Grand Hotel Europe In-Depth Aspect Analysis

Aspect-based sentiment splits calculated across key hotel guest touchpoints.

1

Room Quality

112 reviews63% Positive
2

Location & Access

111 reviews64% Positive
3

Front Desk & Staff

91 reviews66% Positive
4

Breakfast Quality

69 reviews48% Positive
5

Bathroom Facilities

30 reviews47% Positive
6

Value for Money

26 reviews12% Positive
7

Maintenance & Upkeep

23 reviews22% Positive
8

Bed Comfort

17 reviews65% Positive

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Disclaimer

All insights and ratings are extracted from guest reviews to provide an unbiased perspective on guest experience. The opinions expressed herein are those of guests and do not necessarily reflect the views of senteez.com. We aim to empower guests as well as hotels with valuable insights to make informed decisions.

Evaluation Period

We analyze reviews from the trailing 12 months, refreshed quarterly, to reflect current guest experience rather than historical performance.