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HERMITAGE Lake Lucerne

HERMITAGE Lake Lucerne

Seeburgstrasse 72, 6006 Luzern, Switzerland

HERMITAGE Lake Lucerne has a SENTEEZ rating of 4.14 out of 5 based on 373 reviews from the last 12 months (July 2025–June 2026).

Note: SENTEEZ Score is based on sentiment analysis of guest reviews and does not represent the hotel's official star rating.
4.14/ 5
(373 Reviews)
Last updated: 18-Sep-2026
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SENTEEZ Score
4.14 / 5.0
Total Reviews
373
Positive Reviews
73%
Feedback Sources
4

Overall Score (1-5)

Based on sentiment analysis across 373 reviews from the last 12 months (July 2025–June 2026).

15
4%
27
7%
59
16%
62
17%
210
56%

HERMITAGE Lake Lucerne In-Depth Aspect Analysis

Aspect-based sentiment splits calculated across key hotel guest touchpoints.

1

Location & Access

205 reviews81% Positive
2

Front Desk & Staff

181 reviews79% Positive
3

Food & Beverage

135 reviews73% Positive
4

Room Quality

128 reviews87% Positive
5

Breakfast Quality

70 reviews79% Positive
6

Amenities & Facilities

55 reviews84% Positive
7

Value for Money

52 reviews38% Positive
8

Noise Levels

24 reviews75% Positive

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Disclaimer

All insights and ratings are extracted from guest reviews to provide an unbiased perspective on guest experience. The opinions expressed herein are those of guests and do not necessarily reflect the views of senteez.com. We aim to empower guests as well as hotels with valuable insights to make informed decisions.

Evaluation Period

We analyze reviews from the trailing 12 months, refreshed quarterly, to reflect current guest experience rather than historical performance.